The gig economy refers to the internet or app-based business models that grew up in the late 2010s incuding taxi-like services such as Uber and delivery services such as Deliveroo. They offer flexible working for those providing the services, but often poor job security and working conditions.
Used on Chap. 19: page 459; Chap. 21: page 520; Chap. 23: page 568